FAQ & Resources

Mental Health Resources:

Please contact 911 if you or anyone around you is in immediate physical danger.


BC Mental Health Line: 310-6789 (no area code)
​VictimLinkBC: text or call 1-800-563-0808 (abuse and domestic violence)
Crisis Centre of BC 1-800-784-2433
​Hope for Wellness Help Line (Immediate help to all Indigenous peoples across Canada): 1-855-242-3310
​Vancouver Coastal Regional Distress Line: 604-872-3311
​Vancouver Mental Health 24 Hour Crisis Line: 604-874-7307
Canada Wide Crisis Line 1-833-456-4566


All information provided by my clients will be kept confidential with the exception of the following cases:


  • There is imminent danger to my client’s life or others, including suicidal/homicidal intent;
  • There is reasonable suspicion of current abuse or neglect of a child, elderly person and/or vulnerable person;
  • If my client’s files are demanded under a subpoena of the court;

Most Extended health benefits cover counselling services, such as Sun Life, Pacific Blue Cross, Alberta Blue Cross, GroupSource, ManuLife, Green Shield and Equitable Life of Canada. I encourage clients to contact their extended health benefits provider to inquire if services from a Registered Professional Counsellor (RPC) are covered by their personal plans and how the reimbursement process works. I provide clients with an invoice after each session that can be submitted to benefit providers for reimbursement.

The main difference is the educational background. A psychologist is someone who usually has a doctoral degree, they are qualified to evaluate and treat mental health concerns. They can provide assessments and diagnose mental disorders. They provide therapy just like Counselling.  Counsellors can follow different educational routes, through a master’s degree or college degree in Professional Counselling. They attend to the mental well-being of people by applying principles and skills from the disciplines of mental health, psychology or human development, through the use of cognitive, affective, behavioral or systemic interventions and evidence-based practices.

The number of sessions is dependent on the needs and issues brought to counselling. Some clients see progress faster in counselling and for others it takes more time. It depends on the level of readiness and stage of change the client is in. The work done outside of counselling sessions has an impact in each client’s process. Counselling can be more efficient when the therapeutic alliance (relationship between counsellor and client) is strong, however, it is built over time. Some clients come to counselling for continuous support for anxiety, life changes, depression and use counselling as a mental health support and self-care habit.

Please click the BOOK NOW icon to schedule a discovery call through Jane App, a secure and encrypted booking software. You will be asked to create a profile, after which you can book into my schedule whenever suits you best.

All payments must be received at the time the service is provided either before or immediately after the session; should unique financial circumstances arise that do not permit immediate payment, please notify me, and the window of payment can be temporarily extended to 7-days following the close of the session. Payments are accepted via INTERAC E-TRANSFERS. Please see cancellation policy below for payments resulting from a missed appointment.

48 hours notice must be provided if you need to cancel a scheduled session. This is required for both cancellations and rescheduling. If less than 48 hours notice is given, the full session fee will be charged. If an extenuating circumstance affects your ability to cancel in time, please let me know as soon as possible.